Privacy Policy

Scope of This Privacy Policy

Under this standard, this Privacy Policy describes how hexclad handles personal information for its United States storefront and customer services. For a straightforward customer experience, these practices apply to browsing, checkout, order support, customer communications, and advertising activity.

Google Advertising and Measurement

Consistent with these terms, essential services, preferences, analytics, fraud controls, Google Ads, Remarketing, and Conversion Tracking may rely on Cookie or similar technologies. Under this standard, google and authorized partners may use these technologies to measure advertising and provide relevant promotions, subject to their own controls and applicable law.

Your U.S. Privacy Choices

In keeping with our published standards, personal information is not sold for money; however, CCPA/CPRA and similar state laws may classify certain advertising disclosures as sale, sharing, or targeted advertising. For eligible requests, depending on residence and law, consumers can seek access, correction, deletion, portability, and Do Not Sell or Share treatment without discriminatory service. For clarity, where legally required, a valid Global Privacy Control (GPC) signal is treated as an opt-out request; other requests may require identity verification.

Information We Collect and Why

In practical terms, we may collect contact identifiers, order and transaction details, processor-handled payment records, device data, approximate location, site activity, communications, and related inferences. For eligible requests, business uses include providing the site, completing orders, arranging shipping and returns, responding to customers, detecting fraud, securing systems, complying with law, and improving services.

Retention, Security, and Requests

Consistent with these terms, retention is limited to reasonable business and legal needs such as orders, customer care, fraud prevention, accounting, claims, and compliance. As part of this policy, we maintain reasonable security measures while recognizing that no online transfer or storage method is risk-free. For clarity, children under 13 are not the intended audience, and consumers may send privacy requests using the contact information provided below.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Phone: (260) 933-7878
Physical and return address: 309 S Heidelbach Ave, Evansville, Indiana 47713, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexcltin.shop