Contact Us

How to Reach Us

Under this standard, customers may contact hexclad about products, orders, shipping, returns, exchanges, payment, or privacy. Under this standard, support is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Support Channels

In keeping with our published standards, customers can write to Support@hexcltin.shop or telephone (260) 933-7878. Under this standard, the store's physical address is 309 S Heidelbach Ave, Evansville, Indiana 47713, United States.

Order Changes and Returns

As a service commitment, providing the order reference and issue details helps customer service respond accurately. For a straightforward customer experience, contact us before shipment for a cancellation request, while shipped orders follow the Refund Policy.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Physical and return address: 309 S Heidelbach Ave, Evansville, Indiana 47713, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexcltin.shop
Phone: (260) 933-7878